Insurance

By Industry

Robotic Process Automation (RPA) frees professionals from repetitive and redundant tasks, so you can save money while your team can focus on more strategic initiatives.

In insurance, that means you can react more quickly to increasing demands from policyholders, agents and partners for fast, transparent, and multi-channel experiences, 24/7.

Heatmap for Insurance

High Automation Potential

Medium Automation Potential

Low Automation Potential

FLUX

Anomalies
Management

Customer
Prediction

Business & Sales
Processes

CUSTOMER JOURNEY

Membership

Endorsement

Claims
Processing

Cancellation

BACK OFFICE

Risk
Management

Data
Formatting

Portfolio
Migration

Contract
Registration

Fraud
Detection

FRONT OFFICE

Emailing classification

Commercial virtual assistan

Chatbots

Commission payment automation

Predictive models

Data security

RIB and address management

Beneficiaries
Management

CARING

Medical Imaging
Evaluation

Use case

Contribution collection

Time to market

3 months

Savings

132 512 €

Error rate

0%

Details

The virtual assistant handles 82% of the transactions. The time per transaction dropped from 5 min to 35 sec, which saved 445 days of productivity to the collaborators.

Virtual assistant?

The virtual assistant imitates human behaviour by interacting with both internal and external apps. As long as we can teach him the rules, the virtual assistant can handle repetitive and low value-added tasks.

Our mission is to put your teammates at the centre of digital transformation. Our will is to support our clients whatever their size to derive the greatest benefits from digital transformation, improving productivity and employees’ work environment.

LILA BENHAMMOU

General Director

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