Banking

By Industry

There are many industry challenges that drive banking and capital markets to pursue automation initiatives. These include an expansive and fragmented IT architecture landscape, and complex middle and back-offices processes.

But the toughest challenge is keeping up with regulatory compliance demands. For the industry overall, it is estimated that banks spend approximately $270 billion annually on compliance operations.

Heatmap for Banking

High Automation Potential

Medium Automation Potential

Low Automation Potential

Lending

Origination

Loan Processing

Underwriting

Funding

Administration &
Monitoring

Default Management

Cards

Prospecting and
Application

Processing &
Approvals

Payments &
Settlement

Collections &
Servicing

Dispute & Fraud
Managemnet

Network
Management

Bancassurance

Policy issue

Automatic payments
set-up

Collateral monitoring

Policy servicing

Reconciliation with all
Insurers

Payments

Funds Transfers
Requests

Tax Payments

DD/Cheque Clearing

Settlement

Payment
Reconciliation

Cash Management

Customer & accounts
Lifecycle

Onboarding and account
set-up

KYC/CDD

Client & accounts
Maintenance

Fees and
Chargebacks

Client & Account
Closure

Cash Withdrawal
/ deposit

Risk & Compliance

KYC/CDD

Transaction
Monitoring

Screening & Alerts
Management

Risk Monitoring

Reporting
Internal/External

Use case

Fraud detection

Time spent on each suspicion
without RPA

45 min

Time spent on each suspicion
with RPA

20 min

Suspicion addressed

100%

Context

Fraud detection is a major challenge for the banking industry. Allocated resources are often insufficient, which causes lack of efficiency and financial loss.

Solution

A virtual assistant can access up to 15 apps (internal or external). He will access databases and available resources to locate suspicious activities and report to an analyst.

Our mission is to put your teammates at the centre of digital transformation. Our will is to support our clients whatever their size to derive the greatest benefits from digital transformation, improving productivity and employees’ work environment.

LILA BENHAMMOU

General Director

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